I have spent the last 20 years working and consulting in enterprise level IT organizations, both government and commercial. Like anyone, along the way I have picked up a few choice learnings from the good, bad and ugly things I have seen and done 🙂 For some of these things may be worth considering when you pause (take a break from banging your head against the wall) to look around for ideas on how to deal with your current dilemma.

My background includes not only implementing information technology but managing it’s impact(s) on people, organizations, and business process. I have found that the technology part, although sometimes hard, is no where near as hard as the people part (who work/live in organizations and produce things via processes).

Keith Sutton

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